Last Updated: 2023-11-29

Introduction

We want you to be happy with your purchase from [Your Store Name]. If you are not satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date.

Return Policy

To be eligible for a return, your item must be:

  • In original condition with tags attached
  • Unworn and unwashed
  • Free of any damage or alterations

Return Instructions

To return an item, please follow these steps:

  1. Pack the item securely in its original packaging.
  2. Include a copy of your receipt or order confirmation in the package.
  3. Ship the package to the following address:

wineshop1 261 E Gun Hill Road Bronx, NY 10467

Refunds

Once we receive your returned item, we will inspect it to ensure it meets our return policy. If the item is eligible for a refund, we will process your refund within 5 business days. Refunds will be issued to the original payment method.

Exceptions

The following items are not eligible for return:

  • Final sale items
  • Gift cards
  • Personalized items

Exchanges

We do not offer exchanges at this time. However, you may return your item for a refund and then place a new order for the desired item.

Shipping Costs

You are responsible for the shipping costs of returning an item. We recommend using a trackable shipping method and purchasing shipping insurance to protect your item from loss or damage during transit.

Questions

If you have any questions about our return and refund policy, please contact us at social@wineshop1.com